Citizen Utility Boards inspired by university model

In several countries today, utilities (electricity, gas,water, telco) are still government controlled or either managed as a  monopoly or duopoly. Customers in such cases are always at the receiving end as they don’t have any forums to present their views. Most of the customer forums set up by government are

Comics make boring legal contracts interesting

William Edwards Deming, the famous quality guru once said,”in God we trust, rest bring data”. Though most would agree with him there in one topic where I am happy to challenge him and make a claim without data to back up- ‘More than 98% of people never read the terms

Dial before you dig

Dial before you dig (DBYD) is mostly free public service provided by many utilities or consortium of utilities (power, water, gas, telcos) to provide clear advice on the assets that might be impacted when someone wants to dig. This service helps lot of contractors, home owners, service providers to assess

Soccer robot inspired conveyor belt

German company, Celluveyor has invented a   conveying system with an omnidirectional drive technology for complex material handling tasks. Essentially, it is a conveyor belt with hexagon wheels which moves the materials in many directions and allows quick assembly. It removes the classic lean waste related to transportation and waiting time.

F45 training: Innovative fitness franchisee

Do you know a Australian owned fitness center is one of the fastest growing franchisee and its growth is compared to the likes of McDonalds and Subway. Yes, that is F45 training. F45 Training is a global fitness training community specializing in innovative, high intensity group workouts which are fast,

Chilean second currency model to tackle inflation

Chile is one of the country credited with inventing a second currency as a means to tackle their growing inflation. The Unidad de Fomento (UF) is a Unit of account that is used in Chile. The exchange rate between the UF and the Chilean peso is now (today) constantly adjusted

Cardiac catheterization inspired by horse and literature

Heart patients worldwide owe a lot to Dr. Werner Forssmann. In the late 1920s, the medical community knew little about how to treat heart ailments. Instead, most of what we knew about hearts came from studying cadavers. Forssmann was inspired by a textbook that featured a tube entering the heart

Collaborating to better manage critical assets

From 2011 to 2016 international water research organisations, Australian water utilities and three Australian universities came together to undertake fundamental research in how critical water pipes fail and the conditions leading to failure. It was a interesting project to address problems which mattered to many, managing critical assets in this

Taking cultural competency seriously

One of the most discussed topics in the workplace in this globalized world is diversity. While diversity had many facets- gender, ethnicity, nationality etc, the one area that is usually understated is the appreciation of different cultures. Today,  most of the  large organizations either locally or globally are being made

Potato King who used curiosity to change people minds

In the 1700s, famine in Europe occurred regularly—crops failed and invading armies often stole or burned food. Frederick the Great of Prussia saw in the potato a solution. Highly filling and weather resistant, it was also a difficult crop to steal or destroy. But Prussians wouldn’t have it. Potato eating